Platform Operations Team Lead

Infrastructure Operations Team Lead\n
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Location: Hybrid Working
Salary: Up to £60,000 plus benefits

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\nWhy Apply?\n
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This is an excellent opportunity for an experienced Infrastructure or Operations leader to take ownership of a business-critical Infrastructure Operations function. You'll lead a team responsible for ensuring the security, stability, and performance of key platforms and services while driving continual improvement across operations, support, and service delivery.

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\nInfrastructure Operations Team Lead Responsibilities\n
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• Lead and develop Infrastructure Operations and Application Support teams
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• Manage incident, problem, change, and service management processes
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• Drive operational performance, resilience, and continuous improvement
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• Coordinate releases, deployments, and operational readiness activities
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• Manage suppliers, service providers, and operational risks
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• Oversee infrastructure governance, documentation, licensing, and reporting
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• Work closely with Engineering, Security, and business stakeholders
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\nInfrastructure Operations Team Lead Requirements\n
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• Experience leading IT Operations, Infrastructure, Support, or Service Management teams
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• Strong knowledge of incident, change, and problem management
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• Experience delivering operational services in business-critical environments
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• Proven stakeholder and supplier management skills
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• Strong leadership, communication, and problem-solving abilities
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• Ability to manage competing priorities in a fast-paced environment
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\nDesirable Skills\n
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• SaaS or software delivery environment experience
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• Azure, Microsoft 365, and Entra ID knowledge
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• Experience within regulated environments
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• Understanding of disaster recovery and operational resilience
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• Familiarity with security, risk, and compliance frameworks
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\nWhat's in it for me?\n
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• Salary up to £60,000
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• Hybrid working
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• Leadership role with significant ownership and influence
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• Collaborative technology environment
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• Career development opportunities
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• Competitive benefits package
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If you're an experienced Infrastructure Operations leader looking to make a real impact, we'd love to hear from you.

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We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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